Customer ratings 8.7 / 10

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Customer experience

Good and reliable company for renting a car abroad

Easy website, easy phone contact when I had questions. Everything well-organized. Friendly staff. Have rented a car through this company several times and have always been very satisfied.

13-09-2026

Excellent and user-friendly website

12-09-2026

No issues with Car rentals

No issues with Car rentals.

12-09-2026

There wasn't any mention of

There wasn't any mention of a cleaning charge on the Carrentals site. When we said that with any driving, it was inevitable that the car would pick up dirt, the Caldera staff explained that the cleaning charge was for an excessive mess on the interior of the car. We were not asked for any additional cleaning charge when we returned the car

10-09-2026

The site is really good

The site is really good and easy to use. The no worry deals were really good and gave us reassurance about booking through the site.

09-09-2026

Good

09-09-2026

All good

07-09-2026

This was relatively easy but

This was relatively easy but in the end it created more stress and head aches than it was worth.

06-09-2026

Very good

06-09-2026

Hopefully carrentals will deal with

Hopefully carrentals will deal with the issue above to a satisfactory conclusion

04-09-2026

No problems.

02-09-2026

Very easy to book. Useful

Very easy to book. Useful to compare company ratings, deposits and prices. Helpful information. Good to be able to add the excess cover at point of booking.