9 / 10 Number of reviews: 2191

Works really well

Works really well - compares rental sites and the booking process is easy. The vouchers are emailed and you don't always need them when you collect the car as the information has been correctly passed on.

Very helpful agents

Very helpful agents, but one has to call England to speak to them. We booked a car in Italy from US. I had to change the return time by 2 hours and was told that I had to cancel the existing reservation and book a new one which would cost $75 extra. I greed but later they just charged me the $75 and they sent me a new confirmation number from Sicily by Car. The voucher information showed British Pound, but my original reservation showed USD and all the other details are in Euro which makes for a confusing situation. I ordered a worry free rental, but the voucher information showed all kinds of deductibles in Euro which makes it difficult to know what worry free really means. There has to be a better explanation of worry free rental and how it works

My go-to car rental comparison site

My go-to car rental comparison site. Consistently good selection, decent prices, reliable options.

Competitive prices

Competitive prices, free cancellation. Firefly in Alicante very good

Have always found Carrentals gives us…

Have always found Carrentals gives us good value and is easy to use!

Always offer a good choice of cars for…

Always offer a good choice of cars for hire

The site was easy to use especially for…

The site was easy to use especially for a senior computer illiterate like me Thank you

My flights were changed

My flights were changed, so i had to alter my car rental. This was done without any fuss andy revised booking was actually £67 cheaper than the original.

Always competitive,with

Always competitive,with Good customer service

Great service

When I collected the car ar Faro, some minor marks and scratches were pointed out to me that I hadn't noticed. Overall the whole experience was quick and we were on the road far sooner than expected. Very pleased with the service.

Picked up a car from Avis in Sumburgh

Picked up a car from Avis in Sumburgh, Shetland. It was all very simple and straightforward, as was the drop off (in fact they were very flexible as I had to go back yo the hotel to pick up a bag I left, and so gave the vehicle back about 4 hours late).

Really quick and efficient service

Really quick and efficient service. Less that 5 minutes before we were dealt with at desk, collection and drop off which is so appreciated when travelling with children.

good service at Sunburgh airport

good service at Sunburgh airport . No problems .

Simple to use service

Simple to use service, picking up the car at leeds Bradford airport was really easy and all of the admin was in place and had no problems at all.

Carrentals company website is very easy…

Carrentals company website is very easy to use, and very transparent. No issues using this company, recommended to my friends and family, always managed to find good deals and prices.

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