“Very good service, always”
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“Very good service, always”
“To be honest, before using them for the first time last year, I was nervous after reading some of the neg reviews on here. But the positive reviews and difference in cost savings helped sway me to give them a go. I've used carrentals.co.uk several times since and they are my first port of call for hire car bookings when we go to Denmark to visit the in-laws. Not only are they the cheapest prices around, but the website is super easy to use as well. I've had to call their customer services team a couple of times when airlines have changed flight times, and they were incredibly helpful and extremely honest with what I should do (which seals the deal for me and my repeat business). I've also used their 3rd party insurance on a few of the hires, which was substantially cheaper than other providers. Thankfully never had to use it, but from previous reviews on here, if you read the fine print and follow the instructions you shouldnt have an issue. Went with an annual hire car insurance policy this summer, but because carrentals.co.uk insurance brokers prices are so competitive it will take 3 hires before I actually make a saving vs taken out the additional insurance on each hire.”
“I like Carrentals because they have good coverage of the market, offer cancellation close to the date of hire and have, in my dealings with them, been quick and flexible in their service. Occasional problems do happen with the actual car hire companies, but in those cases I've found Carrentals to be helpful when they can.”
Located five miles to the south of central Copenhagen, Copenhagen Airport serves some 22 million passengers annually, many travelling to and from places across Denmark and nearby Malmo in Sweden. Arriving passengers have a wealth of options for getting away, although car hire is perhaps the most advantageous for those leaving Copenhagen proper. However, travellers can also utilise taxis, buses and rail services via DSB trains as well as the Copenhagen Metro.
Who to Book With
Copenhagen Airport offers a full array of car hire agencies. Avis, Europcar and Hertz have check-in counters in both Terminal 1 (domestic) and Terminal 3, whilst customers renting from Sixt and Budget will need to go to Terminal 3. There are rental return areas in all three terminals; for domestic passengers, park in a designated space outside Terminal 1 and return the keys to the rental office. For passengers headed to terminals 2 and 3, head to car park P10; Europcar and Sixt vehicles are returned on the third floor, Hertz vehicles go to the fourth floor and Budget and Avis cars go to the fifth floor.
Need to Know Essentials
To retrieve your vehicle at Copenhagen Airport bring the following documents to the rental counter:
- Your driver’s licence (no IDP is needed)
- Your passport
- A booking confirmation printout
- A valid credit card
Rules of the road in Denmark are on par with those seen across Western Europe. Parking regulations and speed limits are rigorously enforced and fines are issued on the spot. Seatbelts are compulsory. Be aware that cyclists are always present on most roadways in Copenhagen (there are usually designated bicycle lanes). Speed limits are 31mph in urban areas, 50mph in rural areas and 81mph on motorways.
Copenhagen Airport offers a number of reliable transport options for getting there and away. Rentals and private cars generally provide the quickest access. Rail links and buses offer more economical transport, although generally require more time and a bit of walking. Finally, taxis and buses are always available, with the former being quite costly.
Those looking to connect locally can make use of the Copenhagen Metro. Trains run 24 hours directly from the airport to several major points across the city. Tickets into the city will generally cost around £4 and the journey only takes about 15 minutes to the city centre. Visit Copenhagen Metro for more information. Likewise, long-distance DSB trains are available from the station located below Terminal 3. Trains generally depart for Copenhagen every 10 minutes, to Elsinore every 20 minutes and to Malmo every 20 minutes. Visit the DSB for further scheduling details.
Taxi stands are located outside the arrival areas at all terminals. Fares can be paid via credit card and include VAT tax as well as tips. Those headed to Sweden can find a Sweden-specific rank outside Terminal 3. See below for typical fares:
Copenhagen Airport to city centre is around £25
Copenhagen Airport to Sonderborg is around £50
Copenhagen Airport to Frederiksberg is around £35
Copenhagen Airport to Malmo is around £65 with tolls
There are five public bus routes serving Copenhagen Airport: bus number 5A to Husum Torv; number 35 to Island Brygge; number 36 to Nøragersmindevej, number 888 to Århus; and number 999 Gråhundbus. For timetables, visit www.moviatrafik.dk (5A, 35 and 36), www.abildskou.dk (888) and www.graahundbus.dk (999). There are also several companies running regular departures to Sweden.
Copenhagen Airport is made up of three terminals, aptly named Terminal 1, Terminal 2 and Terminal 3. Terminal 1 is designated solely for domestic flights, whilst international passengers will use Terminal 2 or Terminal 3. There are free shuttle buses connecting the three facilities 24 hours.
There are nearly a dozen car parks on offer at Copenhagen Airport. Each falls into one of four price categories: Direct (from £32 per day in P6, P7 and P8), Standard (from £22 per day in P1, P4, P5, P9, P10 and P15), Standard+ (from £27 per day, same locations as standard) and Budget (from £10 per day, P15 and P17). Budget lots are a fairly long walk from all terminals, P1 is adjacent to the Domestic terminal (Terminal 1) and all other lots are near the international terminals (Terminal 2 and Terminal 3).
Wi-Fi is available for free at Copenhagen Airport for those that sign up with CPH Advantage. Otherwise, pay-per-use hotspot service is on offer from several internet providers.
There is an information desk available in the Terminal 2 Arrivals area and Terminal 3 Departures area that can provide travellers with Copenhagen city guides, tourism information and assistance with general inquiries. Opening hours are from 06:10 to 23:00.
Customer service (24 hours): +45 3231 3231
Passport and visa inquiries: +45 3314 1448
Parking inquires: +45 3252 8300.
Copenhagen Airport is fully accessible to travellers with special needs and reduced mobility. Assistance is available, from public transport and parking all the way through to the departure gate. Book assistance with Falck in advance by phone (+45 32 31 41 20) or via email at email@example.com.
Restaurants and Bars
Copenhagen offers numerous food and beverage outlets in all three terminals. Passengers can enjoy a sit-down meal via Foodmarket in terminals 1 and 2, or in a wide array of full-service establishments in Terminal 3. Also look for Starbucks in both international terminals, in addition to a wide variety of bars and cafés, fast food and grab-and-go outlets.
Passengers can make use of the Servisair Lounge, CPH Apartment and Novia Lounge in Terminal 2 for a fee. SAS Airlines’ Scandinavia and Business lounges are situated in the Departures area of Terminal 3.
Money and ATMs
There are Danske Bank branches with a full range of services both before and after the security checkpoint in Terminal 2. Opening hours are from 06:00 to 22:00. Additionally, ATMs can be found in all three terminals and currency exchange booths are situated in the baggage reclaim areas in the international terminals and in the Arcade.
Copenhagen Airport features a massive selection of shopping options. Duty-free goods including tobacco, cosmetics, spirits and electronics are on offer for passengers leaving the EU in Terminal 2 and Terminal 3. The Arcade offers numerous brand name fashion boutiques ranging from Gucci to Vertu, as well as bookstores, gift shops and delicacy kiosks. Basic travel goods are available in all three terminals, both before and after security.