Is Carrentals.co.uk the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Customer ratings 8.7 / 10

Since 2005, we have been comparing car hire rates

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Customer experience

Good and reliable company for renting a car abroad

Easy website, easy phone contact when I had questions. Everything well-organized. Friendly staff. Have rented a car through this company several times and have always been very satisfied.

19-06-2026

Good. Very easy. Like the

Good. Very easy. Like the worry free option.

18-06-2026

Website was clear and easy

Website was clear and easy to use

08-02-2026

Facil

03-01-2026

Very good. Will use again

Very good. Will use again.

06-10-2025

Evertything was made easy using

Evertything was made easy using carrentals.

15-08-2025

No issues

13-07-2025

Always very good customer service

23-05-2025

Simple straightforward process. All worked

Simple straightforward process. All worked well.

14-05-2025

proffesional staff, web site could

proffesional staff, web site could be better

18-04-2025

A good experience, competitive choice

A good experience, competitive choice and pricing - smooth transaction and process.

23-10-2024

Easy enough

15-10-2024

Fine but the stress free

Fine but the stress free option I chose was anything but due to the behaviour of record go

22-09-2024

Straightforward information and pricing. Emails

Straightforward information and pricing. Emails about what to expect on upselling were useful.

20-08-2024

Booking via Carrentals is very

Booking via Carrentals is very easy and clear. When our flight was cancelled and delayed to later in the day customer support were very helpful in rearranging the pick-up time.

02-07-2024

I've used Carrentals several times

I've used Carrentals several times and I've always had a good experience booking rental cars with them. Reserving a car online is easy, and Carrentals follow-up tips and advice on what to expect when picking up the car are very helpful.

Currency

Euro
Driving direction

Right
City speed limit

50 km/h
Freeway speed limit

90 km/h
Language

Spanish

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