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One of the most justifiably popular towns on the Yucatan Peninsular is Playa del Carmen. People seek out this gem for its snow white beaches, colourful coral reefs and chilled out atmosphere. However it can get busy, but if crowds don’t faze you, then you can relax on the sands during the day and experience the pulsating nightlife when the sun sets.
Most activities in town are centred on the beach. The calm azure waters of the Caribbean Sea are extremely inviting to those who want to swim, snorkel or dive on the reefs. Away from the sea there are many golf courses catering to players of all abilities.
The more active tourists can walk along the scenic coastline and stop at the many top-notch seafood eateries lining the beaches. One of these walks takes you to the resort’s lighthouse which allows visitors access and from the top affords spectacular views of the environs. And for bird lovers there is the Xaman-Ha aviary, which features over two hundred birds in a tropical forest setting.
The main shopping street is Avenue 5. Here and in the surrounding side streets, you’ll discover a diverse range of Mexican handmade pottery, handicrafts and clothing.
No trip to Playa del Carmen is complete without a visit to the Mayan ruins at Chichén-Itzá and Tulum. The impressive pyramids and temples still project grandeur even though the jungle has long since reclaimed much of the settlements.
Playa del Carmen is 68kms south of Cancún. Highway 307 connects Cancún with Tulum and is the only highway that passes through Playa. The closest international airport to Playa is in Cancún. Several airlines from the USA offer direct flights to and from Cancún, as do major Mexican domestic carriers. Another option is to fly into Cozumel, which also has an international airport, and then take the passenger ferry that has frequent daily departures. There are two ferries from Cozumel - the WJ Mexico is a fast waterjet that only takes 25 minutes and the Xel-H or Cozumelero ferry takes 45 minutes.
The following questions and answers are a selection of the most popular questions. If you do not find the answer to your question, have a look at the Frequently Asked Questions page or contact us.
Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.
To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.
In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).
In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.
Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.
You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).
Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).