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The metro rail system S-Bahn will take you to the outskirts of Frankfurt and Single, group, day or weekly tickets can be purchased. Keep an eye out for the blue signs with a large U, as these signify the metro stations. The connections leading to the outer areas of the city have green signs with an S. Trains that go out to the outskirts of Frankfurt are checked more frequently by ticket inspectors than trains that connect to the subway, so always ensure that you have a valid ticket before boarding the train.
Tickets must be bought from the machines provided at the stations before boarding a train because there's no option to purchase a ticket on any S-Bahn, tram lines or subways. Using the machine; to buy a single into the city press the button marked Einzelfahrt Frankfurt, or for a day return press the button marked Tageskarte Frankfurt. If you are travelling out to the airport press Einzelfahrt Frankfurt Flughafen or Tageskarte Frankfurt Flughafen. If your journey takes you outside Frankfurt you need to find the location of where you're travelling to on a list provided then enter a code.
From the Hauptbahnhof you can travel to the outskirts via the S-Bahn to visit their many attractions. Alternatively you could use a taxi. Taxis are widely available in Frankfurt and fares are reasonable as the city is not that large. In the main downtown area there are also cycle rickshaws that can carry one or two passengers.
The following questions and answers are a selection of the most popular questions. If you do not find the answer to your question, have a look at the Frequently Asked Questions page or contact us.
Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.
To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.
In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).
In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.
Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.
You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).
Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).