Contact us via one of the departments below and we'll be happy to assist you further. Also check our frequently asked questions; it's likely that your question has already been answered.

Contact

Please contact our reservations department for questions or remarks relating to your current or future booking.

Reservation Department

For questions or remarks regarding your current or future booking

Phone number:

+44 125 2968 042

Opening hours:

  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 19:00
  • Sunday: 09:00 - 17:00

Customer service

For questions regarding a booking that has already been made

Phone number:

+44 125 2968 042

Opening hours:

  • Monday: 09:00 - 13:00
  • Tuesday: 09:00 - 13:00
  • Wednesday: 09:00 - 13:00
  • Thursday: 09:00 - 13:00
  • Friday: 09:00 - 13:00
  • Saturday: Closed
  • Sunday: Closed

International phone numbers

  • Austria +43 720 231 280
  • Belgium +49 89 220 61 480
  • Denmark +45 78 75 52 76
  • Finland +358 942 720 925
  • France +33 974 592 221
  • Germany +49 89 412 07 256
  • Italy +39 06 948 021 32
  • Netherlands +31 85 001 2744
  • Norway +49 89 412 07 636
  • Poland +48 221 244 139
  • Portugal +351 308 805 484
  • Spain +34 944 581 204
  • Sweden +46 10 138 84 02
  • Switzerland +49 89 220 614 25
  • United Kingdom +44 144 6506 650
  • United States +49 89 412 07 311
  • Other countries +49 89 412 07 311