Is Carrentals.co.uk the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Customer ratings 8.7 / 10

Since 2005, we have been comparing car hire rates

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Enterprise

9.2 (2372)

No rates available

Customer experience

Good and reliable company for renting a car abroad

Easy website, easy phone contact when I had questions. Everything well-organized. Friendly staff. Have rented a car through this company several times and have always been very satisfied.

29-06-2026

Excellent. No issues Great contact/updates

Excellent. No issues Great contact/updates. Would recommend.

15-08-2025

No issues - but never

No issues - but never getting the car on offer is a con and should be made clearer the fleet available. The parking area has lots of lovely cars that are never offered on the website - why is that?

25-07-2025

Please see comment above. The

Please see comment above. The booking process appeared good however it could have gone wrong with what we were presented on arrival at Vancouver. I booked a compact SUV and expected to get one, not something lesser. I chose not to complain at the time because I did not want to spoil the holiday for everyone else.

21-09-2024

Excellent and reliable service, as

Excellent and reliable service, as always!

13-08-2024

A great service.

19-07-2022

currently dealing with my complaint

currently dealing with my complaint, time will tell how pleased i am with them

06-10-2021

Very good. Everything was done

Very good. Everything was done as expected with prompt replies.

02-04-2020

It should be easier to

It should be easier to make changes to reservations than calling if 72 hrs before

16-10-2018

Excellent, great web site experience

Excellent, great web site experience and will certainly use you again for my car hire.

29-09-2018

No Issues.

18-09-2018

Very good - very simple

Very good - very simple and straightforward.

10-09-2018

Good site, easy to use

Good site, easy to use.

23-06-2018

No problems with this company

No problems with this company - easy to use

18-05-2026

All good

08-05-2026

Always using

Currency

Canadian dollar
Driving direction

Right
City speed limit

50 km/h
Freeway speed limit

50 - 100 km/h
Language

English, French