Good prices, easy to book and cancel / change your bookings.

Very good no problems whatsoever

Consistent service and rates. Carrentals provides cars that are rented out by reliable car rental companies (e.g. Europcar) at competitive rates across continents and countries.It was recommended to us by a friend and we have been using carrentals for a number of years. A good one stop shop.

Easy to book car, but the collision damage waiver did not go through first time and was also with a third party. I didn’t realise at the time that this means you need to pay the excess if you have an accident and then reclaim it, make sure you have enough on your credit card it was a 3,500AUD excess!

I have organised our car rental for the last three years through Carrentals Each time the whole experience has been very positive. The web site is very easy to navigate with plenty of options and choices. On the one occasion I had to contact the Customer Service representative , I found them very knowledgeable and they clarified a few points I wasn’t clear on. Equally, the companies through whom I collected the car from clearly trusted Carrentals and the whole process was fast and efficient.

The rental was fine, but the pre-rental price information regarding one-way car hire was misleading. When I was doing my initial research and entered Sydney-Brisbane into the boxes, it gave me the same price as Sydney-Sydney. I therefore booked my international air flights to arrive in Sydney and depart from Brisbane. Only when I went back to the Carrentals site to complete my booking did it tell me at a later stage that there was an additional one-way premium.

Easy to use. Pricing beat the agent direct. Will use again

process of collection was reasonably straight forward. I thought the person serving me could of been nicer although not rude, I didn't feel totally welcome. The car was clean and what we asked for, I may consider slightly more powerful car as the assent had no power and being manual there was a lot of gear changing. The return was hassle free and the service seemed better than on collection. overall happy and would consider using you again.

Good company Reliable service Definitely use again

The site had a good selection of cars at good prices. Simple and efficient booking - will definitely use them again.

Easy to choose a vehicle and book. Great price too - £228 for a Mitsubishi Outlander for a fortnight in Australia. I chose the ‘worry-free’ package and was able to confidently tell the counter assistant that I didn’t need any of the other cover he was trying to sell me on arrival. I was given all the info I needed to collect my hire car, and when I got there, it was all in place and ready. I will definitely use you again - thank you so much ?

We got good deals for three separate rentals in Australia. Peace of mind with the option for full insurance cover and it means there were no extra significant charges.