Stephen Hodkinson
“The rental was fine, but the pre-rental price information regarding one-way car hire was misleading. When I was doing my initial research and entered Sydney-Brisbane into the boxes, it gave me the same price as Sydney-Sydney. I therefore booked my international air flights to arrive in Sydney and depart from Brisbane. Only when I went back to the Carrentals site to complete my booking did it tell me at a later stage that there was an additional one-way premium.”