Customer ratings 8.7 / 10

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Customer experience

Good and reliable company for renting a car abroad

Easy website, easy phone contact when I had questions. Everything well-organized. Friendly staff. Have rented a car through this company several times and have always been very satisfied.

31-08-2026

Easy to use and book

Easy to use and book. Good value.

31-08-2026

Excellent - great price

30-08-2026

Very good site easy to

Very good site easy to use

28-08-2026

Easy to use. I may

Easy to use. I may be wrong but I can’t remember the airport charge be mentioned to me at the time of booking

28-08-2026

No real issues.

28-08-2026

Fast and effective

26-08-2026

Good

23-08-2026

Easy, did what I needed

Easy, did what I needed it to do

22-08-2026

Very easy until the final

Very easy until the final step. At the point if committing to the payment, I would like to have seen a summary of what I was paying for, as it was unclear whether some of the optional add-ins had actually been included or not.

21-08-2026

Good and easy

20-08-2026

Excellent

20-08-2026

Booking through carrentals is very

Booking through carrentals is very good. However it would be far better and provide a much higher level of customer service if it was possible to speak to someone regarding the issue we have had with Thrifty, rather than just filling in an online complaint form.