Browse: Carrentals.co.uk / About / Customer Advice Tips

Here’s your chance to share your rental car knowledge and experiences.

‘Local rental partner staff are often on commission to sell you their insurance, make sure you find out exactly what it covers you for before you purchase, don’t feel pressured’

James, Guildford

‘Check the petrol type before you leave the rental pick up point’

Stephen, Forest Hill

‘Make sure you hand in your rental keys to a company representative where possible’

Leanne, High Wycombe

‘Italian rentals are particularly bad for charging for petrol even though you bring tank back full! So make sure you get staff there to check and sign off it is full or take a picture using your camera or phone as a record’

Susie, Maidenhead

‘Look out for petrol stations when you leave your rental location so you know where they are on the way back to return your rental’

Melanie, Camberley

‘If you take out additional extras offered by our rental partner in resort such as personal accident insurance, and subsequently change your mind, many of the rental partners allow you to cancel these extras within 24 hours of purchase without charge. Call the rental partner whilst in resort rather than waiting until you get home- you’ll increase the chance of getting your money back!’

Michelle, London

‘Check vehicle thoroughly before you leave for scratches etc and ask rental partner staff to note down any damage before you leave’

Chris, London

‘Take photos of any damage as it helps to have a record to explain and support your claim’

Tim, Gatwick

‘We have just returned from Fuertaventura & theft from cars is bad. If you leave your car near a beach be very careful with the keys. Thieves are watching people go to the beach & if you leave your keys in your pockets they obtain the keys when you are swimming & ransack your car.

The police are not interested, as we unfortunately found out to our cost.’

Mr & Mrs still

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Article updated : Wednesday, November 5th, 2008